Application for Social Distress Relief (SRD) Grants 2022 for South Africans


Application for Social Distress Relief (SRD) Grants 2022 for South Africans

Applications for the special COVID-19 Distress Social Assistance Grant are electronic only. If you need help applying, SASSA staff and designated volunteers can help.

The special COVID-19 amount for Distress Social Assistance is R350 per month, from the date of approval. Applicants will be paid from the month in which they apply – there will be no backpay.

Applicants must be:

  • South African citizens, permanent residents or refugees registered with Home Affairs;
  • Resident within the borders of the Republic of South Africa;
  • Above 18 years old;
  • Unemployed;
  • Not receiving any income;
  • Not receiving any social allowance;
  • Not receiving any Unemployment Insurance benefits and is not eligible for Unemployment Insurance benefits;
  • Not be receiving a National Student Financial Aid Scheme stipend;
  • Not receive any other government support in response to COVID-19; and
  • Not reside in a government funded or subsidized facility.

What information is required:

  • Identity number;
  • Surname and first name as entered in the identity document (and initials);
  • gender and disability;
  • Bank details – Bank name and account number;
  • Contact details – Mobile phone number;
  • Proof of residential address;

SASSA does not require any applicant to scan supporting documents such as ID, proof of address or bank statements.

By submitting an application, applicants consent to SASSA validating financial and other information against data sources held by government and financial institutions, including SA Revenue Services and banks.

Providing false information for the purpose of qualifying for the grant is an offense and will result in prosecution.

How to Apply: Application for Social Distress Relief (SRD) Grants 2022 for South Africans

WhatsApp: 0600 123 456 and select SASSA
USSD: *134*7737#
E-mail: [email protected](link sends e-mail)
IVR call center: 0800 60 10 11

  • No paper applications will be accepted.
  • Payment will be made through a channel of your choice.
  • Citizens without a bank account can also apply. In this case, payment will be made by bank transfer, once all the necessary validations have been completed.
  • Once applications are approved, SASSA will request bank account confirmation through a secure site – this will also be done electronically.
  • Any requester has the right to request confirmation that this request is from SASSA to protect themselves.
  • APPLICATIONS ARE FREE: there is no charge to apply – applicants are cautioned not to purchase “application forms” – these are not genuine and will not be processed.
  • Candidates are requested not to communicate their bank details to anyone.
  • SASSA will only request banking information once the request has been approved.
  • All beneficiaries and applicants should never give their PIN or CVV number on the back of the bank card to anyone, not even SASSA.

Change payment preference

Customers can

  • switch from one payment method to another
  • choose to receive the subsidy at the Post Office on a bank account of their choice or vice versa
  • move their payments from one bank to another
  • choose an option to send cash using a mobile phone registered in their name only

The above options will only be open from August 3-9.

Change your payment preferences by visiting

Check the status of your application


Additional measures

  • Recipients of child support will receive an additional R300 in May and from June to October they will receive an additional R500 each month.
  • All other grant recipients will receive an additional R250 per month for the next six months.
  • In addition, a special Covid-19 Social Relief of Distress grant of R350 per month for the next 6 months will be paid to people who are currently unemployed and not receiving any other form of social grant or UIF payment. (The Department of Social Development will publish the requirements needed to access and apply for this funding.)
  • The South African Social Security Agency – SASSA – will implement a technology-based solution to deploy large-scale food aid through vouchers and cash transfers to ensure aid reaches faster and more effectively to those who need it.
  • Additionally, the Ministry of Social Development has partnered with the Solidarity Fund, NGOs and community organizations to distribute 250,000 food parcels across the country over the next two weeks.

Payment of grants

Social grant payments through ATMs and POS

Confirmation has been received from the Banking Association of South Africa (BASA) that the banks are ready for the payment round. ATMs will be replenished in time for the payment cycle which begins on March 30.

Banks will also broadcast messages reminding customers of the priority given to the elderly and people with disabilities.

Retail outlets have confirmed their readiness. The list of high volume stores has just been received and will be shared with NATJOC to help SANDF and SAPS support planning. Retailers have confirmed their own containment measures:

Social allowances at cash payment points

  • SASSA will deploy at least one manager at each payment point to help with queue management and to respond to inquiries – staff will have protective equipment (masks and gloves) and carry sanitizer for hands
  • SAPO has committed to having hand sanitizer for all customers – will be sanitized just before joining the short queue for payment
  • Access to payment points will be limited to control social distancing
  • SAPO staff will be equipped with masks and gloves
  • Security personnel will be equipped with masks and gloves
  • PostBank Call Center (available 24/7) on 0800 53 54 55 to handle concerns and complaints related to SASSA/SAPO cards – card replacement, PIN reset and non-payment

From May 2020, allowances for disabled and elderly people will be paid from the 4th day of the month. All other grants will be paid from the 6th of each month.

Grant recipients are required to carry their identification documents and South African Social Security Agency (SASSA) cards with them when traveling on public transport, in order to assist the forces of the ‘order. (

Grants will be paid. It is not necessary to withdraw all the money at once or to go to places where a large number of people gather. Once the grant money is in the account, it will stay there regardless of when it is accessed.

Social aid for distress food parcels

SASSA will issue Social Distress Assistance (SRD) in the form of food parcels as a temporary assistance provision to those in such need that they are unable to meet their most basic needs. or those of their family. The SRD is paid to South African citizens, permanent residents or refugees who do not have sufficient means. Here are the criteria for those who can qualify:

  • Those receiving temporary disability benefits that expired in March 2020;
  • Those who have had disasters in their communities such as floods and fires as defined in the Disaster Management Act 1978;
  • If a breadwinner in the family has died and the application is made within 12 months of the date of death;
  • If all members of a household are unemployed and need government assistance in the form of food parcels;
  • Child-headed household;
  • If you cannot work for medical reasons for a period of six months

In terms of the application procedure, an application for distress social assistance or social allowance can be filed electronically in addition to any other means available for filing such applications. Applicable measures include sending a WhatsApp message to 0600 123 456 and selecting SASSA or a Send to [email protected](link sends e-mail).

Find out how you can get the help you need, visit

Call center

  • SASSA call center 0800 60 10 11
  • Call center only available during working hours
  • Link to Postbank call center for SASSA/SAPO card inquiries


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